The Customs Department

Definitions

• “Provider” refers to The Customs Department.
• “User” refers to a natural person or legal entity using any services of the Customs Department.
• “Service” includes the use of products, software, and websites of the Customs Department.

1. Provisions

• 1.1 The Customs Department provides services under the terms and policies set forth in this document, hereinafter referred to as "General Terms," and under any additional service agreements, hereinafter referred to as "Specific Terms."
• 1.2 Users may access General and Specific Terms through the Customs Department's service platforms.
• 1.3 These terms are essential to the service; users are responsible for reading and understanding them thoroughly as they are legally binding.
• 1.4 In case of conflict between General and Specific Terms, the Specific Terms shall prevail for that particular service.
• 1.5 The Customs Department reserves the right to amend terms without prior written notice.

2. Acceptance of Terms

• 2.1 Users must acknowledge and accept these terms to use the services.
• 2.2 Acceptance is confirmed by: (1) Signing the service request form, or (2) De facto acceptance by initiating use of the services.

3. Provision of Services

• 3.1 The department may update service features without prior notice to enhance user experience.
• 3.2 Service may be suspended or terminated if usage affects other users or violates laws. Users will be notified within 7 days post-action.
** In case of permanent termination, the department reserves the right to delete all account data without prior notice.

4. User Responsibilities

• 4.1 Users must provide accurate, truthful, and current information (Identity and Contact details).
• 4.2 Use of service must be for authorized purposes and not violate any laws or regulations.
• 4.3 Users shall not attempt to access services via automated means (scripts) or unauthorized channels.
• 4.4 Users shall not disrupt or interfere with the services, servers, or connected networks.

5. Passwords and Account Security

• 5.1 Users are responsible for maintaining the confidentiality of their passwords.
• 5.2 Users are solely responsible for all activities occurring under their account.

6. Privacy and Intellectual Property

• 6.1 Personal data is handled according to the Customs Privacy Policy.
• 6.2 All content (text, software, images) is protected by intellectual property rights. Users may not modify, distribute, or create derivative works without explicit permission.